L I G H T R I G

Media

OUR FAQ

Frequently asked
question

At Lightrig Media, we believe storytelling is a form of care. We listen deeply, frame intentionally, and create emotionally rich films that connect. From documentary to corporate, every production is tailored with precision, truth, and beauty. We don’t just capture stories, we elevate them. Because what matters should not only be remembered, it should be unforgettable.

Lightrig Media provides a wide range of video production services including corporate interviews, livestreaming for events, testimonials, impact stories, documentaries, photography, and videography services. Our goal is to help businesses, brands, and organizations tell their stories in the most powerful way.

You can contact us through our website contact form, email, or phone. Once we understand your project needs, we’ll provide a customized proposal or quotation for your video or photography project.

Yes. To confirm bookings, we usually require a deposit. The remaining balance is payable upon delivery or as agreed in the contract.

Yes. Although we are based in Nairobi, we work across Kenya and beyond. We can travel for corporate video shoots, documentary production, and livestreaming services, with additional travel or accommodation costs depending on the project.

• Photography services: 3–7 working days

• Video production & editing (corporate videos, documentaries, testimonials): 1–4 weeks We’ll always agree on clear timelines before starting.

Once full payment is made, you’ll have the rights to use your photos and videos as agreed. Lightrig Media may still showcase the work in our portfolio or marketing materials unless you request otherwise.

Yes, we are a professional livestreaming company offering multi-camera setups, live sound, and reliable streaming for conferences, weddings, corporate events, and community programs.

If you need to cancel or reschedule, please inform us early. Deposits are usually non-refundable, but we’ll do our best to reschedule and fit you into a new date.

Yes, we also offer video editing and post-production services, provided the footage is of good quality.